Frequently Asked Questions
Are the Labubu toys you sell authentic?
Yes, all Labubu toys and blind boxes we sell are 100% authentic and sourced from official distributors or authorized partners.
Are your products in stock or pre-order?
Items marked “In Stock” will be shipped within 1–3 business days. “Pre-order” items will ship according to the estimated date shown on the product page.
How long does shipping take?
We typically process orders within 1–3 business days. Internatlonal standard ShlppIng: 7-2l business days ,Internatlonal Express shlpplng: 5-15 business days.
Can I return or exchange a duplicate figure?
Due to the nature of blind boxes, opened items cannot be returned or exchanged. However, if your item is defective, please contact customer support.
What payment methods do you support?
We accept credit cards, PayPal, and Alipay (available in selected regions). Please refer to the checkout page for available options.
